Shipping Policy

Thank you for shopping at Ribhana Sarees! We are dedicated to delivering your beautiful sarees safely and promptly to your doorstep. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Times

  • Ready-to-Ship Sarees: Orders for standard, unstitched sarees are processed and shipped within [1-2] business days of order confirmation.

  • Sarees with Value-Added Services: If you select custom services such as fall/pico (edging) or custom blouse stitching, please allow an additional [3-5] business days for processing before shipment.

  • Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Rates & Delivery Estimates

We ship domestically in India. Shipping charges for your order will be calculated and displayed at checkout.

  • Domestic Shipping (Within India):

    • Standard Shipping: Free shipping all over India where services are available. Delivery typically takes [3-7] business days depending on your location (metro cities are usually faster)

3. Cash on Delivery (COD)

  • We offer Cash on Delivery for domestic orders up to a maximum value of Rs. 1000

  • A non-refundable COD handling fee of Rs. 100 applies to all COD orders to cover additional courier charges.

  • Our courier partner will call you to confirm your availability before delivery. Please ensure you are available to receive the package and make the cash payment.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email and/or SMS containing your tracking number and a link to trace your package. Tracking information is usually updated within 24 hours of dispatch.

5. Damaged, Lost, or Delayed Packages

  • Delayed Packages: While we partner with reliable courier services , occasional delays due to weather, festivals, or remote locations can happen. We appreciate your patience in these rare scenarios.

  • Lost or Damaged in Transit: Ribhana Sarees is responsible for your package until it is delivered. If your tracking details state that the package was delivered but you haven't received it, or if it arrives severely damaged, please contact us immediately at ribhanasarees@gmail.com within 48 hours so we can investigate and resolve the issue.

6. Customs, Duties, and Taxes (For International Orders)

Ribhana Sarees is not responsible for any customs and taxes applied to your international order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).