Privacy Policy

Last Updated: [June 1, 2026]

This Privacy Policy describes how Ribhana Sarees  collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ribhanasarees.com

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: Automatically collected via cookies, log files, web beacons, tags, or pixels. This includes your web browser version, IP address, time zone, and how you interact with the Site.

• Order Information: Collected when you make a purchase or attempt to make a purchase. This includes your name, billing address, shipping address, payment information (including credit/debit card numbers, UPI IDs, or net banking details), email address, and phone number.

• Customer Support Information: Any additional information you choose to provide when contacting our customer service team.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

• Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.

• Communicating with you (via email, SMS, or WhatsApp) regarding your orders, tracking details, or customer support queries.

• Screening our orders for potential risk or fraud.

• When in line with the preferences you have shared with us, providing you with information or advertising relating to our sarees, upcoming collections, and special offers.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above. For example:

• E-commerce Infrastructure: We use Shopify to power our online store.

• Payment Gateways: We share data with secure payment processors ( Razorpay) to process your transactions safely. We do not store your credit/debit card details on our own servers.

• Logistics Partners: Your name, address, and phone number are shared with our courier partners (Delhivery) to deliver your orders.

• Marketing & Analytics: We use Google Analytics and Meta Pixels to help us understand how our customers use the Site and to serve relevant advertisements.

We may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

4. Behavioral Advertising & Cookies

We use cookies and similar tracking technologies to optimize your experience on our website and to provide targeted advertisements or marketing communications we believe may be of interest to you. You can choose to accept or decline cookies through your browser settings, though disabling them may affect your ability to use certain features of our website.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your data is encrypted using secure socket layer technology (SSL) during transmission.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ribhanasarees@gmail.com